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Cancellation & No-Show Policy

Cancellation & No-Show Policy for Class Act Notary and Signing LLC

Effective Date: May 11, 2026

We understand that schedules can change. To help us serve all clients efficiently and fairly, the following cancellation and no-show policy applies to all appointments.

Free Cancellation Window

Appointments canceled more than 12 hours before the scheduled appointment time may be canceled at no charge.

Cancellation Fee: $0

Standard Late Cancellation Fee

Appointments canceled between 12 hours and 1 hour before the scheduled appointment time may be subject to a late cancellation fee.

Late Cancellation Fee: $5

Last-Minute Cancellation Fee

Appointments canceled less than 1 hour before the scheduled appointment time may be subject to a higher cancellation fee due to reserved scheduling time and travel preparation.

Last-Minute Cancellation Fee: $10

No-Show Appointments

Clients who fail to appear for a scheduled appointment without notice may be charged:

  • Applicable cancellation fees

  • Mobile travel fees

  • Any earned service-related expenses

Mobile Notary Travel Fees

Travel fees may still apply if:

  • The notary has already departed for the appointment

  • The signer is unavailable

  • Proper identification is not provided

  • Documents are incomplete

  • The notarization cannot legally proceed

Travel fees are separate from cancellation fees and are generally non-refundable once travel has begun.

Emergency Situations

We understand emergencies happen. Cancellation fees may be waived at the discretion of Class Act Notary and Signing LLC in cases involving:

  • Medical emergencies

  • Severe weather

  • Unsafe travel conditions

  • Other unforeseen circumstances

Rescheduling

Clients are encouraged to reschedule whenever possible. We will make reasonable efforts to accommodate new appointment times based on availability.

Payment of Fees

Cancellation or no-show fees may be charged to the payment method on file or collected prior to future appointments.

Contact Information

If you have questions regarding this, please contact:

Class Act Notary and Signing LLC
Bethlehem, Pennsylvania
Email: info@classactnotary.com

Phone: 484-222-0371

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