Cancellation & No-Show Policy
Cancellation & No-Show Policy for Class Act Notary and Signing LLC
Effective Date: May 11, 2026
We understand that schedules can change. To help us serve all clients efficiently and fairly, the following cancellation and no-show policy applies to all appointments.
Free Cancellation Window
Appointments canceled more than 12 hours before the scheduled appointment time may be canceled at no charge.
Cancellation Fee: $0
Standard Late Cancellation Fee
Appointments canceled between 12 hours and 1 hour before the scheduled appointment time may be subject to a late cancellation fee.
Late Cancellation Fee: $5
Last-Minute Cancellation Fee
Appointments canceled less than 1 hour before the scheduled appointment time may be subject to a higher cancellation fee due to reserved scheduling time and travel preparation.
Last-Minute Cancellation Fee: $10
No-Show Appointments
Clients who fail to appear for a scheduled appointment without notice may be charged:
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Applicable cancellation fees
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Mobile travel fees
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Any earned service-related expenses
Mobile Notary Travel Fees
Travel fees may still apply if:
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The notary has already departed for the appointment
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The signer is unavailable
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Proper identification is not provided
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Documents are incomplete
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The notarization cannot legally proceed
Travel fees are separate from cancellation fees and are generally non-refundable once travel has begun.
Emergency Situations
We understand emergencies happen. Cancellation fees may be waived at the discretion of Class Act Notary and Signing LLC in cases involving:
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Medical emergencies
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Severe weather
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Unsafe travel conditions
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Other unforeseen circumstances
Rescheduling
Clients are encouraged to reschedule whenever possible. We will make reasonable efforts to accommodate new appointment times based on availability.
Payment of Fees
Cancellation or no-show fees may be charged to the payment method on file or collected prior to future appointments.
Contact Information
If you have questions regarding this, please contact:
Class Act Notary and Signing LLC
Bethlehem, Pennsylvania
Email: info@classactnotary.com
Phone: 484-222-0371